
Frequently Asked Questions
Fall Meal Plans and Dining Updates
Click Enter to see the detailsCan I pay with my credit card at the Resident Dining Halls rather than use my meal plan?
Click Enter to see the detailsYes, you may use your credit card at any of the Resident Dining Halls, however, you will pay 1.8 times the posted price for prepared food items.
What happens if I run out of Dining Dollars?
Click Enter to see the detailsYou can add Dining Dollars to your meal plan at any time, either online through the Cardholder Account Center, in-person at the Meal Plan Office located in the Union Undergrounds, or by contacting the Meal Plan Office at 607-777-6000. You will not be charged any additional fees for adding Dining Dollars - the amount of money added goes directly to your Dining Dollars amount.
How can I stay on budget for the semester?
Click Enter to see the detailsUse the meal plan budget chart as a guide to help stay on budget with your dining dollars.
What do I do if I lose my ID Card?
Click Enter to see the detailsContact University Police at 607-777-2393. In addition, you should put a temporary hold on your account by accessing your account here, calling the Meal Plan Office 607-777-6000, or by visiting the Meal Plan Office in the Union Undergrounds.
If you find your ID card you must go to the Meal Plan Office to have the temporary hold removed.
If there are Dining Dollars left at the end of the semester will they carry over to the next semester?
Click Enter to see the detailsYes, Dining Dollars will carry over semester to semester and year to year as long as you purchase a meal plan each consecutive semester. If you do not purchase a new meal plan consecutive semesters, you will lose your carryover.
**Please note that carryover Dining Dollars will not be available until after the first week of classes for the semester.
Due to New York State tax laws, no refund will be provided to students who have excess dining dollars in their account after the ninth week of the semester, when they graduate, or leave the University for any reason.
